Terms and Conditions

Detailed description of goods and/or services

Bio Sculpture is a business in the beauty industry that supply cosmetics products.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 business days and delivery confirmed by way order number.

Export restriction
The offering on this website is available to South African clients only.

Return and Refunds policy

The provision of goods and services by Bio Sculpture is subject to availability. In cases of unavailability, Bio Sculpture will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee, but a return due to incorrect order placed will attract a 10% administration fee.

Customer Privacy policy
Bio Sculpture shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

Payment options accepted
Payment may be made via Visa and MasterCard.

Card acquiring and security
Card transactions will be acquired for Bio Sculpture via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Bio Sculpture separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility
Bio Sculpture takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Bio Sculpture chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation
Bio Sculpture may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by a private company based in South Africa trading as Bio Sculpture SA and with registration number 199500601207 and directors and owners.

Bio Sculpture contact details
Company Physical Address: 8 Industria road, Clocolan, 9735

    Email: sales@biosculpture.com

    Telephone: +27 51 943 0377